Service Plan 

Customised Plan

No one knows your business needs like you do. That’s why in addition to our standard service plans,  OSR IT Solutions offers flexible customizable plans to fit your specific needs. Tell us what you need and we’ll design a plan for you. You’ll pay a monthly service fee based on the services you want to render

You can:
Select the services you require during business hours.
Pick the number of system support hours you need .
Get the help you need, when you need it from our expert 

If you are not sure exactly what services will best meet your needs please contact us by email or complete the request form on our Contact Us page so we can discuss how we may best help you.


Silver Service Plan
Only on call support plan

With our Silver Service plan, you can call an experience techno- functional  professional. Our team will answer your questions and help you resolve your problems.
Our experienced consultant can supplement your current staff. Or, if you don’t have a full-time staff, you can call us when you need some work done or you have a problem or question.


Gold Service Plan
Our Gold Service plan provides the following services during business hours remotely

System/Incident status monitoring
Incident resolutions
Performance and Resource Metrics collection
Quick resolution to raised incidents 
Support Professionals Observing Your System


Diamond Service Plan
Our Diamond  service plan provides dedicated resources at your location

To carryout END to END implementation for Long term/ Short term projects
To assist with  global rollout across various locations 
To assist with data migration strategies across complicated and cumbersome  business systems